Benefits of customer service
External customers pay your salary, so treating them well is really crucial. If you look after your customers and respect them, the rewards will be many: job security, increased pay and a business you can be proud of.
The friendliness and can-do attitude that customers see should not stop with external customers – your colleagues will need to see this too.
Perhaps a colleague had a bad day and needs all the support you can give. But there may be other ways your customer service skills can benefit internally. Check them out.